All items you wish to return must be in perfect condition. Start the return process via our website and simply follow the instructions. Enclose the return slip and stick the return label on your package. You can then hand in your return at a parcel store.
In addition to your right of withdrawal, LEKI grants you a voluntary right of return free of charge for items purchased in the LEKI online store. You can return the items without giving reasons within 30 days of receipt, provided the products are complete, unused and undamaged.
For technical reasons, it is not possible to exchange items purchased in our store. Instead, return your purchased items and place a new order on LEKI.com.
As soon as your return arrives at our warehouse, we will check the condition of the returned items. You will then receive an automatic refund. The refund will be made to the account you originally used. Depending on the payment method and bank, it may take up to 14 working days for the amount to appear in your account.
All items you wish to return must be in perfect condition. Start the return process via our website and simply follow the instructions. Enclose the return slip and stick the return label on your package. You can then hand in your return at a parcel store.
In addition to your right of withdrawal, LEKI grants you a voluntary right of return free of charge for items purchased in the LEKI online store. You can return the items without giving reasons within 30 days of receipt, provided the products are complete, unused and undamaged.
For technical reasons, it is not possible to exchange items purchased in our store. Instead, return your purchased items and place a new order on LEKI.com.
As soon as your return arrives at our warehouse, we will check the condition of the returned items. You will then receive an automatic refund. The refund will be made to the account you originally used. Depending on the payment method and bank, it may take up to 14 working days for the amount to appear in your account.